All of our plant material, hardscape and
irrigation materials as well as labor are conditionally guaranteed
with proper client care. We do a final walk-through with our
clients to be sure that they are completely satisfied with the
results.
Landscape Guarantee
HOUSTON LANDSCAPE IMAGES warranties all exterior nursery shrubs and
trees sold and installed by us to be true to name, free from
disease, sound and healthy at the time of installation and capable
of living for a period of one (1) year from the date of
installation. We will make replacement of any such shrubs or trees
one (1) time with a plant of the same size and variety without cost
to the consumer, providing death occurs within the said one (1)
year period. The client shall provide the plants with all
reasonable and proper care.
HOUSTON LANDSCAPE IMAGES warranties all perennials sold and
installed by us to be true to name, free from disease, sound and
healthy at the time of installation and capable of living for a
period of six (6) months from the date of installation. We will
make replacement of any such perennial one (1) time without any
cost to the consumer, providing death occurs within the said six
(6) month period. The client shall provide the perennials with all
reasonable and proper care.
HOUSTON LANDSCAPE IMAGES warranties all sod sold and installed by
us to be free from disease, sound and healthy at the time of
installation and capable of living for a period of three (3) months
from the date of installation. We will make replacement of any such
sod one (1) time without any cost to the consumer, providing death
occurs within the said three (3) month period. The client shall
provide the sod with all reasonable and proper care. HOUSTON
LANDSCAPE IMAGES warranties all hardscaping materials and
workmanship for a period of one (1) year. Depending on the product
and manufacturer, additional material warranties may apply.
Exclusions
1.Annuals, plants in pots or planter boxes.
2.Any plants, shrubs, trees or sod which have not been given
reasonable and proper care by the consumer; or any product which
has had improper use by the consumer.
3.Losses due to drought, fire, flood, tornado, other severe weather
conditions (e.g.: extreme winter weather), vandalism, theft,
animals, lack of or excess moisture, or other factors beyond the
control of HOUSTON LANDSCAPE IMAGES.
4.Any plants, shrubs, trees, or sod which have had improper
applications of pesticides or fertilizer.
5.Any plants, shrubs, trees, or sod planted at the consumers'
property that were not supplied by HOUSTON LANDSCAPE IMAGES at the
time of said planting.
6.Any plants, shrubs, trees or sod which have been transplanted on
the client's property.
7.When work has not been paid for in accordance with the
contract.
Client Responsibility
The client is responsible for providing the following
maintenance:
1.Watering all plants, seed, and sod as per the Watering Guidelines
for Your New Lawn and Landscape.
2.Be sure your irrigation system is operating properly and notify
Houston Landscape Images immediately if you notice any problems
with it.
3.Pest Control. If not maintained by Houston Landscape Images keep
plants free of injurious animals, insects and diseases by timely
and proper applications of pesticides.
4.Keep plantings free of weeds unless Houston Landscape Images
maintains your property.
5.Notify Houston Landscape Images immediately if you notice any
problems with your plants, shrubs, trees, sod or sprinkler
system.
Sprinkler Guarantee
Your system was installed using the highest quality products and
best practices at the time of installation. During the first year
all new installations are warranted against defects in materials
and workmanship and will be repaired free of charge. Manufacturers
also provide warrantees on their products. Below are guidelines to
individual part warranties, although they may vary between
manufacturers:
Sprinkler heads 3 years
Zone valves 3 years
Controllers 3 years
Rain sensor 1 year
After the first year, for the balance of the warranty, the part
will be replaced for the cost of labor only. The warrantee applies
to actual defects in material and workmanship and does not cover
damages by acts of vandalism, theft, aeretion equipment, mower
damage or acts of God. System must be maintained by Houston
Landscape Images during this warranty period. If you notice a
problem with your sprinkler system report it to Houston Landscape
Images immediately.
If you are planning a landscape project, large or small, give us a
call. We can assure you that we will be committed to the creation
of a unique, long lasting, outdoor living area for your home! Give
us a call today at
281-340-9206 or fill out our
online
request for an appointment. We service the entire Houston
metropolitan area as well as San Antonio, Austin and Dallas. Become
our
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