Our Guarantee

All of our plant material, hardscape and irrigation materials as well as labor are conditionally guaranteed with proper client care. We do a final walk-through with our clients to be sure that they are completely satisfied with the results.

Landscape Guarantee

HOUSTON LANDSCAPE IMAGES warranties all exterior nursery shrubs and trees sold and installed by us to be true to name, free from disease, sound and healthy at the time of installation and capable of living for a period of one (1) year from the date of installation. We will make replacement of any such shrubs or trees one (1) time with a plant of the same size and variety without cost to the consumer, providing death occurs within the said one (1) year period. The client shall provide the plants with all reasonable and proper care.

HOUSTON LANDSCAPE IMAGES warranties all perennials sold and installed by us to be true to name, free from disease, sound and healthy at the time of installation and capable of living for a period of six (6) months from the date of installation. We will make replacement of any such perennial one (1) time without any cost to the consumer, providing death occurs within the said six (6) month period. The client shall provide the perennials with all reasonable and proper care.

HOUSTON LANDSCAPE IMAGES warranties all sod sold and installed by us to be free from disease, sound and healthy at the time of installation and capable of living for a period of three (3) months from the date of installation. We will make replacement of any such sod one (1) time without any cost to the consumer, providing death occurs within the said three (3) month period. The client shall provide the sod with all reasonable and proper care. HOUSTON LANDSCAPE IMAGES warranties all hardscaping materials and workmanship for a period of one (1) year. Depending on the product and manufacturer, additional material warranties may apply.

Exclusions

1.Annuals, plants in pots or planter boxes.
2.Any plants, shrubs, trees or sod which have not been given reasonable and proper care by the consumer; or any product which has had improper use by the consumer.
3.Losses due to drought, fire, flood, tornado, other severe weather conditions (e.g.: extreme winter weather), vandalism, theft, animals, lack of or excess moisture, or other factors beyond the control of HOUSTON LANDSCAPE IMAGES.
4.Any plants, shrubs, trees, or sod which have had improper applications of pesticides or fertilizer.
5.Any plants, shrubs, trees, or sod planted at the consumers' property that were not supplied by HOUSTON LANDSCAPE IMAGES at the time of said planting.
6.Any plants, shrubs, trees or sod which have been transplanted on the client's property.
7.When work has not been paid for in accordance with the contract.

Client Responsibility

The client is responsible for providing the following maintenance:

1.Watering all plants, seed, and sod as per the Watering Guidelines for Your New Lawn and Landscape.
2.Be sure your irrigation system is operating properly and notify Houston Landscape Images immediately if you notice any problems with it.
3.Pest Control. If not maintained by Houston Landscape Images keep plants free of injurious animals, insects and diseases by timely and proper applications of pesticides.
4.Keep plantings free of weeds unless Houston Landscape Images maintains your property.
5.Notify Houston Landscape Images immediately if you notice any problems with your plants, shrubs, trees, sod or sprinkler system.

Sprinkler Guarantee

Your system was installed using the highest quality products and best practices at the time of installation. During the first year all new installations are warranted against defects in materials and workmanship and will be repaired free of charge. Manufacturers also provide warrantees on their products. Below are guidelines to individual part warranties, although they may vary between manufacturers:

Sprinkler heads 3 years
Zone valves 3 years
Controllers 3 years
Rain sensor 1 year

After the first year, for the balance of the warranty, the part will be replaced for the cost of labor only. The warrantee applies to actual defects in material and workmanship and does not cover damages by acts of vandalism, theft, aeretion equipment, mower damage or acts of God. System must be maintained by Houston Landscape Images during this warranty period. If you notice a problem with your sprinkler system report it to Houston Landscape Images immediately.

If you are planning a landscape project, large or small, give us a call. We can assure you that we will be committed to the creation of a unique, long lasting, outdoor living area for your home! Give us a call today at 281-340-9206 or fill out our online request for an appointment. We service the entire Houston metropolitan area as well as San Antonio, Austin and Dallas. Become our Facebook Fan or share this page with your facebook friends. Share

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