We, at Houston Landscape Images, pride ourselves on
providing exceptional customer services and high quality projects.
Our desire is to provide our customers with a wonderful experience
and a beautiful masterpiece, that can be cherished for generations
to come. Our clients appreciate our attention to details and the
commitment to create outdoors environments that are both beautiful
and relaxing.
We say that our work has style, distinction and beauty. Now hear
what our clients are saying about us.
When my wife and I began looking for someone to build our patio
structure and flooring, we really did not know who to trust. We had
several companies come by and provide estimates and we never felt
comfortable with any of the companies until we found Houston
Landscape Images. Sanson Faltine was extremely attentive and
understood our requirements and
helped
us design the patio and landscaping to meet our needs. My wife and
I knew right away we found the right company (unfortunately we
wasted several hours before we found Houston Landscape Images as we
had received bids from 9 different companies). From the start,
Sanson was honest and trustworthy about everything. He was also
extremely creative and his company could do almost anything we
asked. In fact, we came up with a hybrid design of the patio
structure (see
http://www.houstonlandscapedesigns.com/photo/albums/castaneda-residence-legends).
I had never seen one like this, but I ran it by Sanson and he said,
"No problem." I use the word, "hybrid" as I wanted part of the
structure to be fully covered and I wanted the other part to be a
pergola. I also asked that the fully enclosed part to look like a
pergola. He never hesitated, he just did it. I remember describing
it over the phone to him and he later sent me a CAD drawing of what
I was requesting. Every little detail was included including
optionals like benches, pavestone lighting, etc. It was perfect and
within budget! I couldn't believe it. He made a custom patio for me
and was within our budget. So once we approved the design, Sanson
and his crew began working. I'll never forget the first few days of
the build...It rained like crazy and my whole yard flooded (we also
had a drainage issue which HLI eventually fixed in phase II). It
never stopped HLI. They kept working and managed to complete the
job on time. I still remember getting home that day with my wife
when the project was near completion. We couldn't believe our eyes.
The project looked great. I'm being honest when I say it exceeded
our expectations. To top it off, HLI wouldn't leave until every
last detail was fixed. They even replaced some of my grass that had
been damaged during the build. I never expected that from HLI, but
Sanson informed me that his intention is to make sure the area
surrounding the build looks just as it did before the build.
Typically on any job I have had done, I always notice the little
minor details which weren't addressed by the builder. It's been
almost 9 months and I still haven't found any little details that
need to be fixed. They addressed everything. In fact, they did such
a great job we had them back less than 6 months later to extend our
patio (needed a small area for my Weber Grill), add additional
landscaping and fix and extend the French drain the builder put in
for me. HLI would not leave until the water was flowing perfectly.
They were there making minor modifications to each paver to ensure
the water flowed exactly to the French drains. I was so impressed.
In fact, sometimes I find myself outside looking at things HLI can
do next like build that new lighted waterfall weir. Come on back
Sanson! If you are ever looking for a recommendation, please feel
free to contact me at. xxx-xxx-xxxx Contact information will be
provided upon request.
Thanks,
Rodney Castañeda
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Sanson it has been a great experience working with you and your
company on this project.....your guys have worked hard, produced
"A" work, cleaned up, been friendly, etc..... If you ever need a
recommendation or reference, please feel free to send your
prospective customers my way.
R. Howard